Products can be returned to any New Look store (excluding clearance stores) for an exchange or refund within 28 days of purchase (sale items within 14 days). You can also return items to one of over 5200 stores in the Collect+ network. Find your local Collect+ store by visiting www.collectplus.co.uk/newlook
. For PayPal please return goods by post to us or any New Look store where we'll exchange them for you or give you credit vouchers to an equivalent value. Please make sure you also return the dispatch note you received with your order as proof of purchase.