ORDERING & PAYMENT
Online ordering & payment - it's simple, quick and easy!
Unfortunately we can't change or cancel your order once we've received it - so please do make sure you're happy with everything when you confirm your purchase at checkout.
If you do want to cancel an order you can return the products to your nearest New Look store for a full refund if you are in the UK or Ireland - do remember the dispatch note for proof of purchase. Alternatively you can post the goods back to us at the address on your order dispatch note. Do remember to include that dispatch note in your parcel as proof of purchase.
If you do want to cancel an order you can return the products to your nearest New Look store for a full refund if you are in the UK or Ireland - do remember the dispatch note for proof of purchase. Alternatively you can post the goods back to us at the address on your order dispatch note. Do remember to include that dispatch note in your parcel as proof of purchase.
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