If you choose our Express Delivery service the person who receives your parcel at the delivery address will be asked to sign for it. It doesn't matter whether or not it's you. If there's nobody home, the postman may leave a card asking you to collect your parcel from your local Post Office sorting office - there will be one near you and they are usually pretty convenient to reach.

There's no need to sign if you use our Standard Delivery service. Don't forget, you can enter delivery instructions at checkout so the postman knows what to do if there's nobody home - such as 'leave it in the shed' or 'drop it off next door at No.13.' If you know you're going to be out, simply ask for your order to be delivered to an alternative address when you checkout - for example a friend's house or your workplace. You can store several different delivery addresses in your Account to make things easier.