TERMS OF SALES

You can return any products delivered to any UK address to any New Look UK store for an exchange or refund within 28 days after you receive the products. Please ensure you bring your payment card and the dispatch note with you as proof of purchase. We will refund the full price you paid for the products, in pounds sterling, using the same method you used to pay for them. If you use PayPal we are only able to refund you in store by issuing New Look credit vouchers. If you wish your refund to be credited back to your PayPal account you will need to return the products to us by post in accordance with the provisions below.

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