You must return any products by post within 14 days of the date the products are delivered to you. The products are your responsibility until they reach our fulfilment centre.
If you are returning products from outside the UK or Republic of Ireland you will be responsible for the cost of returning the products to us by post. A free post returns option is available for UK and Republic of Ireland deliveries. Please see the dispatch note enclosed with your products. If products are returned by post, you should obtain proof of postage from the postal service you use. We recommend that you use a postal service that insures you for the value of the products you are returning. We will refund the full price you paid for the products, using the same method you used to pay for them. No exchanges can be made via the fulfilment centre (this is because we cannot guarantee stock levels due to expected high turnover of styles).